B2B bot for Grand Textile
Digitised the wholesale client base: sign-up, fabric category subscriptions, targeted mailings and branch support.
A company with a 25-year history and 5,000+ fabric SKUs wanted to keep wholesale clients close.
What we built:
• client sign-up linked to a branch;
• fabric category subscriptions so mailings match interests;
• client requests land in their branch's topic, managers reply right from Telegram;
• referral programme and a bonus wheel;
• scheduled and global mailings from the admin panel.
Result: 300+ clients in the bot, 200+ requests, 95% resolved.
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